Ceyhinz Link International, Inc takes a modest approach, when providing the services to our clients. We treat our clients as long-term partners of our business. We empower our clients with the product knowledge and after service with our wide network of crop consultants. Our team is well experienced, who work around the client’s schedule and who take pride in the quality of their work. We complete the work in terms of timeliness, quality and cleanliness according to our clients’ requirements. We build rapport with our clients through regular communication and we put our client’s needs ahead of our own. We focus on the solution, not the problem and we treat our customers and suppliers with fairness, loyalty and a sense of responsibility.
Ceyhinz Link International, Inc takes a modest approach, when providing the services to our clients. These include:
For immediate assistance with orders, product inquiries, and service clarifications.
We respond to client emails within four hours, ensuring timely support.
We provide updates on production progress, including images from our factories in Sri Lanka.
RIOCOCO conducts rigorous quality inspections and audits to ensure the highest standards.
We educate growers on the use of RIOCOCO’s custom-made and standard substrate mixes, offering guidance on best practices for optimal results.
We are committed to providing timely and effective solutions, ensuring every concern is addressed with care and attention.
We arrange reference visits for new growers interested in using RIOCOCO products.
We assist clients in obtaining necessary permits and provide substrate certifications for crop validation.
We offer complimentary tradeshow passes to new growers for events where Ceyhinz Link is a participant.
We provide real-time shipping updates, from the time the products leave Sri Lanka to their arrival at clients’ greenhouses or warehouses.
Our team visits project sites after product delivery and during growing or harvesting periods as needed. We also provide lab analysis reports of RIOCOCO substrates from the highly reputable SGS laboratory.
Our international team of consultants offers expert advice on RIOCOCO substrate cultivation, irrigation methods, nutrient solutions, pH and EC management, dry-down issues, and other crop-specific recommendations.